Rental Terms
All vehicle rentals in Gillingham are governed by a comprehensive Rental Agreement, which is provided at the time of booking confirmation or vehicle pickup. This agreement outlines the specific terms and conditions, insurance information, applicable charges, and your responsibilities for the rental. In the event of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will take precedence.
Eligibility Criteria
Renting a Vehicle in Gillingham
- To rent a vehicle from Car Hire in Gillingham, you must be at least 21 years old, although age requirements may differ based on the vehicle type, with extra fees applicable for drivers under 25. A valid driving licence appropriate for the vehicle category, held for the duration specified in the Rental Agreement, is required. Additionally, you must provide valid identification, proof of your current address, and valid payment information, including a security deposit. Please be aware of any further conditions outlined in the Rental Agreement.
Booking and Payment Details
- Reservations can be made via our website, by telephone, or directly at our Gillingham office. A deposit may be necessary to confirm your booking. The total payment and security deposit are generally required at the time of vehicle pickup. All pricing is listed in British Pounds (£) and includes VAT where applicable. We accept major credit and debit cards, with secure processing through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of vehicle collection, it is your responsibility to conduct a thorough inspection and report any pre-existing damage without delay. A vehicle condition report will be completed and both parties will sign it. You are required to return the vehicle in the same condition as it was collected, accounting for normal wear and tear. Any new damage will be evaluated and charged accordingly. The vehicle should also be returned with the same fuel level as at collection; charges will apply for refueling if the tank is below this level. Late returns may incur additional fees, so please contact us as soon as possible if you anticipate a delay. You will be liable for any parking fines, traffic violations, or other charges that arise during the rental period, along with an administration fee.
Insurance and Liability Overview
- Basic third-party insurance is provided with every car rental. Full details regarding coverage and any excess amounts can be found in the Rental Agreement. You may have the option to purchase additional insurance to further limit your financial liability. It is advisable to review these options thoroughly. You will be liable for any damage or loss up to the insurance excess, unless you opt for additional coverage. Damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, regardless of any insurance policy.
Cancellation and Modifications
Cancellation and amendment policies differ based on the type of booking and the notice given. For precise information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows may incur additional charges.
Prohibited Uses in Gillingham
Prohibited Vehicle Uses
- Use of the vehicle for any illegal activities is strictly prohibited. Engaging in racing, rallying, off-roading, or other dangerous pursuits is not allowed. Transporting hazardous materials, sub-letting to unauthorized individuals, or permitting unapproved drivers is forbidden. Driving under the influence of alcohol or drugs is illegal. Vehicles must not be used for purposes they are not intended for, nor should passenger or weight limits be exceeded. Travel outside of agreed geographical areas requires prior approval.
Breach of these terms may lead to rental cancellation and fees.
Liability Limitations in Gillingham
To the fullest extent allowed by English and Welsh law, Car Hire Gillingham will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claims is limited to the amount you paid for your rental in the last 12 months. This limitation does not affect our liability for death or personal injury caused by negligence or for fraudulent activities.
9. Applicable Law
These Terms are governed by the laws of England and Wales. Any disputes will fall under the jurisdiction of the relevant local courts.
10. Updates to Terms
We may revise these Terms at any time. Updates take effect immediately upon posting on our website. Continued use of our services indicates acceptance of the revised Terms.
Contact Us
For inquiries regarding these Terms, please reach out to us:
Gillingham Car Hire Services
Gillingham, Kent, UK
Contact Us: Phone:
443332100115